1. General
These terms and conditions, together with any other written information brought to your attention before we confirm your booking, shall form the basis of your contract with Jaipur Local Guide.
Jaipur Local Guide is a company registered in Jaipur E- 788, Amrapali Circle, Near Royal Bakery, Vaishali Nagar, Jaipur, Rajasthan India Our website is located www.jaipurlocalguide.com.
We endeavour to ensure that the information and prices on our website and any other media are accurate; however occasionally changes and errors occur and we reserve the right to correct prices and other details in such circumstances.
All local guide bookings are sold subject to availability and suitability and are not confirmed until you receive your booking confirmation and invoice from us.
2. Contact and Office Hours
Bookings Enquiries
(+91) 9829247544
General Enquiries
(+91) 9829247544
Business Hours
3. Guide fees
All fees should be paid in advance to Tour Guide Agent in advance of tours unless agreed otherwise with us in writing. Jaipur Local Guide acts as a conduit and all monies will be passed to guide directly after tour is completed.
4. Booking Fee
A Jaipur Local Guide Booking Fee of $25 is charged for each guide booked.
All booking fees are non-refundable.
5. Cancellation & Refund Policy
If you wish to cancel your booking with us, you should inform us in writing by email to jaipurlocalguide9@gmail.com as soon as possible – the effective date of cancellation will be the date upon which we receive such written notification. Unless explicitly agreed otherwise in writing by us, in the event of cancellation by you, refunds may be issued by us and the guide booked only as set out below:
Cancellation of Guided Tour
Cancellation 7 or more Working days before tour departure: 100% refund.
Cancellation less than 7 Working days, but more than 1 business day before tour departure: 50% refund.
Cancellation less than 1 business day before tour departure.
Tour Type Definitions
Half Day Tour: Tour in duration of up to 4 hours.
Full Day: Tour in duration of more than 4 hours, in one day.
Extended Tour: Tours that span over one calendar day.
The Tour Type of your booking is indicated in your invoice.
Business Days are Monday to Saturday, 09:00 am – 7:00 pm IST. All refunds are issued to the original payment method.
6. Entrances to Venues and Attractions payments can be made directly
7. Group Size
For both safety and tour quality purposes we strongly recommend that walking tours maintain a maximum of 25 guests per guide.
8. Guide Expenses
Guides may require travel expenses depending on where they are required to start or finish a tour. If a guide is required to stay away from home for a booking, meals and accommodation must be provided or paid for. We will inform you of any costs involved at time of booking.
9. Payment
Upon confirmation of your booking you will be issued with an invoice on behalf of the guide for guiding services, and an invoice from us for our booking fee and any extras requested.
To simplify our service to you we act as the payment handler and you pay all costs for your booking to us directly. We pass on the guide’s fee to the guide.
We accept payments by Bank Transfer. For invoice amounts of $1,500 or less we also accept card payments online via Visa, MasterCard.
Please note that you must meet any bank transfer fees incurred. Tour Guide Agent must receive the full invoice amount NET of any fees.
10. Insurance Cover
We recommend that our clients and the guests on their tours / bookings with us have suitable travel, medical, and cancellation insurance.
11. Website Links
Where our websites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or of any information you may obtain from them.
12. Enforceability of Terms
If any provision of these terms and conditions is found to be illegal or unenforceable, that shall not affect the validity and enforceability of the remainder of these terms and conditions.
13. Governing Law and Jurisdiction
To the extent permitted by law, these terms and conditions shall be governed by and construed in accordance with Indian law and any matter or claim arising from them shall be dealt with only by the Indian courts.